Shipping policy

All orders are processed within 2–3 business days.

Once shipped, delivery times typically range from:

• Canada & USA: 2–8 business days

Shipping times may vary depending on location and carrier.

---

Delays

Once your order leaves our facility, it is in the hands of the carrier.
Delays can occur and are outside of our control.

---

International Shipping

We are currently working on expanding international shipping options.
Stay tuned for updates.

---

Failed Delivery / Returned to Sender

If a package cannot be delivered due to incorrect information or lack of recipient availability (e.g. wrong address, missed delivery, refusal), it will be returned to us.

In these cases:

• The customer is responsible for all return shipping costs
• Any additional fees (including duties or taxes) will be deducted from the refund
  

---

Damaged Shipments

If your package arrives damaged or opened:

1. Take clear photos of the package before opening
2. Contact the shipping carrier to file a claim
3. Email us at sales@legacyworksco.ca with details

We’ll help guide you through next steps where possible.